One Solution to Grow
Your F&B Business Online
The Leading Enterprise Online Ordering Solution for F&B Operators to streamline operations,
foster customer growth and increase revenue on their own website & mobile app.
NinjaOS In Partnership With DBS
Announcing the launch of DBS Payment Gateaway & PayLah options
within NinjaOS for all our customers and more !
SG:D I SMEs GO DIGITAL (PRE-APPROVED)
NinjaOS is a pre-qualified solution under PSG with online food ordering system & mobile ordering system.
Claim up to 50% of the qualifying costs for any of our plans.
Why Your Own Ordering System?
Its good to be on 3rd party apps such as Food Panda, Honest Bee, Deliveroo, Grab Food and so on for Delivery, Takeaway and Dine In. The problem starts when you rely heavily on them for business.
3rdParty Apps
✔ 30% – 40% in commissions. Lets say you are doing $10,000 in revenue per month, that’s a whopping $3,000 in commissions paid, $36,000 annually.
✔ Customers only within 1.5km to 3.5km get to see your brand in their app and can get their food delivered.
✔ Customers data is not provided in any way for you to build loyalty or a long term business.
With Your Own Website & App
✔ No more commissions to be paid, payments go directly to you with your food ordering system
✔ Customers can view, share your website with friends and order from you islandwide with your food delivery system.
✔ Customers data belongs to you, so you can update them on promotions, updates to your menu, brand and more.
The Only Ordering System That You Will Ever Need
NinjaOS allows you to manage all your services and all your outlets in one system.
No Guesswork, All Done For You
We take care of setting up your website, products, delivery zone, payment gateaway, promotions and design right from the start.
Super Affordable & Fast
No more commissions, just a flat monthly fee starting from just $69. You can be ready to take your first order in just 10 days.
Islandwide Delivery
No delivery team? No problem. Use any of our delivery partners to deliver your items to your customers islandwide same day within 1 hour.
Inbuilt CRM & Loyalty System
Kickstart your own cash back or reward points loyalty system instantly. Start to track and grow your customer database like never before.
An Ordering System Fit For Everyone
Ninjapro
Small Establishments (1 – 5 outlets)
A template based ordering website Start accepting your first order in 10 days. No contract, Pay as go plans starting from just $69.
NinjaEnterprise
Medium - Large Establishments (5 – 1,000 outlets)
A custom designed White-Label website & mobile app. Your brand, your ordering system. Have complete control over your customers and ordering experience Get started and request demo.
Customers Who Love NinjaOS
All The Features You Ever Need
Easy to start
Website, App, Menu, Outlet, Delivery Zone, and Payments all the setup done for you from start to accepting your first order.
Custom Branded Online Ordering
Build a lasting brand, get your own branded website & mobile app to accept orders for Delivery, Takeaway, Dine In, Catering and Reservation.
All Your Services In System
Accept orders for Delivery, Takeaway, Dine In, Catering and Reservation managed in one system, no need for multiple systems or 3rd party apps
Multi Outlets + Multi Brands
Setup and manage orders, reports and more for multiple outlets and brands.
Integrations
POS systems, Accounting Systems, Beacons, Kiosks or anything that has an API. We've got you.
Highly Customisable
We customise based on your business requirements, and not force you to fit into ours. UI/UX, Reports, Analytics, Rewards or any part of the system is customisable.
CRM
Indepth customer data, Total spend, avg cart, items bought, Rewards and more.
Notifications & SMS
Push notify your customers on promotions and updates. SMS your customers in your own “brand name”
Awesome Marketing Tools
Reward points; by total spend or based on items bought. Promo Code; award E Vouchers based on your marketing strategies, issue automatic birthday vouchers. Discounts; For customers who order in bulk.
Advanced reporting
Auto generate Delivery Order, Tax Invoice, Kitchen order, Sales reports and many more management reports.
Integration & Partners
Every F&B business has a different set of requirement. With NinjaOS, you can customise and integrate with your favourite softwares and applications to streamline your operations.
Important Frequent Questions
Why NinjaOS? Why not I build it myself ?
NinjaOS powers 200+ outlets for some of the largest F&B firms. We understand F&B and E commerce. You can be assured to offer the best practices and rely on our experience to build your business online.
Building your own e commerce with popular systems like Shopify, Magento and others is possible, but it’s not specific to handle F&B. You may face more hurdles than expected to run a smooth business online.
Am I ready to start doing Delivery?
There are three main pillars to start doing a delivery business
Food – You need to consider the time taken for food to be delivered and whether your food can last the time and distance in your packaging
Delivery – You can consider using 3rd party service providers or our integrated service providers
Ordering system – You can accept an order via Phone call, Email and Website. Website will be your easiest option working 24/7 for you accepting current and advanced orders.
Is it going to cost a bomb to market my website or mobile app to my customers?
3rd party apps like FoodPanda, Deliveroo, GrabFood, UberEats charge 30% in commissions for marketing services. If you do approx $10,000 in revenue per month that’s a whopping $3,000 per month in commissions.
All you are about to do is to reverse this. Spend on your marketing by offering promo codes to your customers & also running facebook ads. This not only drives revenue, but also increases your brand awareness.
What’s the use of my customers data?
Customers data in an excel sheet doesn’t help, but customers data with actionable & useful information such as personal details, total spend, average cart, purchased item history, points transaction history, promo transaction history paints a beautiful picture for you to skewer your menu’s performance and your promotional strategies.
Email, Push notifications and SMS to your customers not only does it help you grow your revenue but grow your brand into many more outlets by building on your base of loyal customers.
I don’t need ordering capabilities just CRM rewards and vouchers is it possible for me to use NinjaOS?
Yes ! With NinjaEnterprise we have what it takes to power your website and mobile app with the capabilities to engage your customers with member benefits, push notifications on updates and promo, view and redeem points, earn and redeem vouchers. As mentioned it’s completely customisable and maintained for you by NinjaOS.
Get In Touch With Us
What We Do
NinjaOS enables Restaurants, Cafes, Clubs, Bistros and Catering firms to start and grow their businesses online on their own website and/or mobile app. NinjaOS is the only complete online ordering system that powers Delivery, Takeaway, Dine In, Catering, Reservation, CRM, Rewards, Analytics and Reports across multiple outlets and brands.